iOS and iPadOS restore files (ipsw’s) are requested and downloaded on demand by your computer (iTunes on Mac/PC, or Configurator on Mac), but you can speed up your device management by downloading the ipsw's in advance of needing them.Read More
In business since 1984, opening our first Apple Centre in 1986 and with "KRCS, your local Apple experts" featuring in our advertising, we have and continue to work closely with Apple on all aspects of our business. That close working relationship helps ensure we know the products, from sales to support and repairs but, what about the wider Apple and tech landscape?Read More
As we’ve previously discussed, securing private data on Macs within an organisation is of vital importance. The global shift towards remote and hybrid working has also made this task more difficult to manage at scale than ever before, with portable endpoints more likely to be regularly used on insecure networks as well as being left unattended - however briefly - in public places.Read More
Whether you’re personally trading your pre-loved Mac in for one of Apple’s rather lovely new MacBook Pro models (and why not - they’re incredible!) or you’re an IT admin who needs to perform the annual refresh of your institution’s Mac fleet, it’s often been a bit of a head-scratching process to ensure that your Mac is fully erased and free of all personal data when required.Read More
With many organisations and businesses now retiring their expensive on-premise Active Directory hardware and moving to a cloud-first Azure environment, or seriously making plans to do so in the near future, the big question we’re often asked by both customers and prospects is, “Where does this leave our growing Mac fleet?”Read More
Which cable do I need to charge this iPhone? How do I connect this hard drive to my Mac? Which version of USB can I use to connect my iPad to my laptop?! Matching an Apple device to a cable or accessory can be difficult, as connections can change and devices are frequently updated.Read More
You’ve made it. A class set of iPad and one just for you. As a teacher in this situation for the first time, I had a mountain of questions about how to build the basics of digital classroom.Read More
Freedom of expression, creativity and problem solving - there's so much that Apple products and services bring to the classroom. But the benefits don't stop with the students. KRCS work closely with Apple and together, we can reduce teacher workload and take the burden off IT support.Read More
Apple technology can help teachers give inspiring lessons, lighten their workload and simplify day-to-day teaching tasks. But only if teachers know how to use the devices and apps that are at their fingertips. That’s why KRCS provides teacher training for educators who use Apple in the classroom.Read More
We all know how useful Find My iPhone can be, just ask former England rugby captain, Will Carling, who used the service to track down his lost iPad in 2011. However, when you need to take your device to an Apple Authorised Service Provider (AASP), like KRCS, we need you to remove the device from the service, before we can complete any repairs. Read on to see how to get this done!Read More
Let’s tackle what has become a hot topic in education: Blending Learning. At first glance, it may seem like teaching and learning has to be reinvented: teachers needing to be IT professionals and students not having equivalent access to resources.
Luckily, I’m here to say that’s not the case and Blended Learning works; is simple, effective and achievable for schools going into the 2020 - 2021 academic year. KRCS has been ready to support education with this for years: ready for distance, blended or even face to face learning using iPad and Mac to accelerate outcomes, autonomy and so much more.Read More
The battery life of your iPhone is important to you. When you first get a new iPhone the battery is fresh and ‘full of life’. But after a few years, you start to notice that it may not be lasting as long as it once was. What’s happened? Why is it happening? How can I make it last longer again?Read More
KRCS are pleased to announce that we’ve been awarded Apple Authorised Education Specialist (AAES) accreditation. This replaces the previous 'Apple Solutions Expert - Education’ or, ASE, which has been in place for many years.Read More
When Apple released the first Mac Pro over ten years ago they began the migration to 64-bit hardware and software.
That hardware migration completed some years ago with all current Macs have a full 64-bit architectures, but the software migration from 32-bit to 64-bit applications has had to take a little longer to allow developers to update their code.Read More
"Macs don't get viruses" is a line often heard and usually delivered with a nonchalant shrug by many Mac users since the '90s. Assessing if this is the reality, however, is a worthwhile exercise in the light of the recent statements from Malware Bytes, a producer of anti-malware software.Read More
With careful budget planning being required in all areas of public life, education is no exception, schools must make the right investments in their I.T. Longevity and value are frequently used in conversations we have with schools and careful planning can help to deliver on this. It’s where the KRCS Education team can help.Read More
As educators, the chance of having an iPad as part of our education tool kit is thrilling. Our minds race thinking of all the possibilities: “We could go paperless!” “Imagine not taking any books home to mark!” “There’ll be so many resources at my fingertips!Read More
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Apple has recently updated the MacBook Pro range, and when we originally reviewed the first Macbook Pro to include a Touch Bar, we focused on the benefits for a creative business. Now that all models come equipped with a Touch Bar, it feels like a good time to have an in-depth look into what can be done with the Touch Bar, and how you can set it up to suit your own needs and requirements.Read More
We work side by side with educators to equip them with technology and knowledge to deliver the best education to their students. As an AAES (Apple Authorised Education Specialist) we currently manage thousands of iOS devices, hundreds of macOS machines and many tvOS devices so schools, colleges and universities can focus on teaching and learning, not technical hassle.Read More
Virus. Malware. Ransomware. All scary words when it comes to computing. What are they? What’s the difference between them? How do I protect myself? This post will help you understand what they are and how you can keep your device and data safe.Read More
AirPods, like most Apple devices – they just work. They’re an easy product to use on a day-to-day basis if you’re using them with an iPhone or iPad, and once you have paired them up, they will also seamlessly work with all your other iCloud devices as well. However, switching your AirPods between your other iCloud devices can be a tedious process. If you want to quickly and easily pair with your Mac, this is where the ToothFairy app comes in.Read More
Since it’s launch in April 2015, the Apple Watch has evolved to become one of the wearable market’s leading products, alongside those from Garmin, Fitbit, and Samsung. Encompassing fitness tracking, health, wellness, communications and more, so-called “smartwatches” are believed to be a $25 billion market in 2019.Read More
We have talked about creativity in education as a recurring theme for many years. So, what’s so different about Apple’s latest offering? The “Everyone Can Create” series of iBooks promise to change how we look at and implement, creativity in the classroom.
They are a free resource, so definitely worth adding to your iBooks collection and they provide what is, in essence, a free scheme of work for you to use with your class. Maybe the title should have been “Everyone Can (have a free scheme of work to help them) Create”.Read More
Apple has always had a strong commitment to ensuring that its products have been as accessible as possible, for all users. Even in the 1980s, early versions of the Mac operating system had a number of features designed for visually impaired users to aid them with magnification, text sizing, and contrast. These are features which are still incorporated in today's operating system releases. To Apple, access for all is still a high priority almost thirty years on.Read More
The topic of affordability is always on the agenda when we discuss iPad & Mac projects with schools.
KRCS director and school governor, Robert Woods, has some valuable insights on ensuring your school's investments are affordable and giving your school the best value for your budget.Read More
Whether or not to get a “cheap” iPhone screen repair, as opposed to a genuine screen replacement, has been something that many of us have pondered when we’ve been unfortunate enough to break ours. With the number of unofficial, 3rd party repairers around, some of whom seem very professional, you’d be forgiven for thinking they were all offering genuine Apple service.
The reality is, there’s only one way to get a genuine Apple screen repair, which is to go via an Apple Authorised Service Provider, like KRCS or, another official Apple outlet. So what is it that the other guys are offering?Read More
With many still using older 16GB iOS devices, and photo libraries growing all the time, many people are experiencing storage issues. Many more people visit our stores unable to be back-up to iCloud due to a lack of available space, this post aims help you to make the most of the space available on your device.
Updated 21/01/2019Read More
It will surprise most people that the Apple TV was launched over a decade ago. It’s been through several physical changes and many price changes too, since the early models which included a 3.5” hard drive and cost well over £200.
Subsequently, having shrunk dramatically in size, lost the embedded hard drive, added fantastic new built-in applications and dropped in price, it has come to be a must-have item not just for the ‘connected home’ but for the education market, too.Read More
It’s twenty years since the release of the original bondi blue iMac – the iconic desktop computer that credited with bringing Apple back from the edge. We’ve seen many design changes, new connection standards introduced and fall away, new features and technologies arrive which have since become the norm. What will the next twenty years of iMac bring?Read More
Anyone who has recently updated to the latest Mac or iOS will most likely have noticed a lot of changes. The well recieved dark mode or the dynamic desktops on Mac OS Mojave or the speedier apps and new photo features on iOS 12 are all obvious and welcome parts of the updates. What might have passed some people by, is the huge improvements to Apples' App Stores.Read More
Monday marked the start of Apple’s Worldwide Developers Conference (WWDC) in San Jose, California. If you weren't lucky enough to be invited to watch the keynote in person, you can watch it on Apple's Youtube channel.
Please keep checking back on our blog with updates on each days highlights from the 2018 Apple WWDC.Read More
When choosing your next device for work, or even personal use, it largely comes down to what sort of work you are doing, and what you need from your device. There is an increasing overlap between laptops and the iPad, especially now that the iPad has become more powerful, and apps are able to do more. Is now the time to consider iPad, rather than a laptop, as the next device for you, or your workforce? Let’s look into the details.Read More
The summer term is the most popular time of year for institutions to review their ICT provision. Whether they have previously invested in an iPad solution and expanding or whether this is your first ever step with Apple devices, with new budgets in place, it’s an ideal opportunity to think and plan ahead.Read More
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With the Retail Business Technology Expo (RBTE) just gone, many business owners will be looking at their current technology, and how they can improve on it, or how they can embark on their first steps into retail technologies. Although KRCS didn’t exhibit, it doesn’t mean we can’t help. Partnering with both Lightspeed and Vend, and with over 17 years of retail experience ourselves, we are in a prime position to help, and not just with your technology.Read More
FirstClass Managed Service for Schools is a subscription plan, and an important part of our FirstClass Programme. The service is underpinned by an industry leading MDM, Jamf Pro. By incorporating best practice techniques from Apple, we ensure that your devices are deployed, and managed, effectively and efficiently, for up to 3 years.Read More
The Apple special event, with it's tagline of "Let's go on a field trip", was held on the 27th of March at a high school in Chicago. Given the tagline and the location, it had the expected focus on education. Apple showcased new products, software and initiatives designed to "Ignite the creativity in every student", with a special focus on a revised 9.7-inch iPad.Read More
The Jamf Infrastructure Manager (JIM) is a tool which allows you to securely integrate an LDAP service with Jamf Pro in the cloud, without having to make your directory service visible to the internet. An LDAP integration in essential to most Jamf Pro solutions because it allows enrolment of devices to be authenticated against your organisations directory service, scoping of policy and profiles to LDAP users and groups and content of configurations to leverage information held in the LDAPRead More
Apple has a reputation for knowing what is best for their customers, and making certain choices for you. However, the truth of it is, they try and keep you from breaking things accidentally by hiding certain settings, but there is still a lot that you can customise to your own style.Read More
The concept of aggregating your data across several hard drives is nothing particularly new. Early arrays of hard drives first appeared on the market during the late 80’s and early 90’s and were used in large commercial data storage environments. In the last few years RAID drives have become better understood and have been adopted in more mainstream environments. For those who aren't so familiar, let us help you catch up.Read More
So you’ve just got a shiny new iPad, you’ve quickly installed the must have apps like Facebook, Twitter and you’re ready to binge the latest Netflix show but, what about some games? The iPad has gone largely unnoticed as a handheld games console and that really is a shame, because you know what? It’s really good! I’ve always been of the mindset that gaming should be left to consoles and PC’s, but as iPad gets more powerful and the games get bigger and better, it’s not only a games console now but, one of the most popular ones too.
We’re keen gamers here at KRCS, and we thought we’d share some of the games we’re really hooked on at the moment.Read More
Group conversations can get busy fast, is there a way you can keep down the notifications, without leaving? Well, now there's a YouTube channel that will help answer that query, and more. Even better, the advice comes from Apple themselves!Read More
For many of us, our Macs and iPads are our most used pieces of technology away from our smart phones. In an educational setting, technology is now at the core of the curriculum, enabling teachers and students alike. Unfortunately, some institutions never consider the impact that a faulty, broken or worse, a stolen item, could have on a workflow or on a classroom.Read More
With the introduction of the iPhone X, the iPhone finally has a bezel-less display. Unlike other edge-to-edge displays though, Apple hasn’t kept the top bezel totally intact. In a move that has now caused quite the storm online, Apple has created, ‘The Notch’. Terrible right? Well no, not really. Let us explain…Read More
That awkward moment when you hit your data limit for the month and its only the 12th... The rest of the month is spent begging for WiFi passwords and trying to stay on top of your Snapchat streaks, post your selfies to Instagram and keep up with Facebook and Twitter. Bad times, as they say...
In the UK 56% of 16-24 year olds say they use their phone "too much". Average monthly data usage is on the rise, from 500MB per month in 2010 to 2GB at the start of this year. Experts forecast this to rise to over 5GB p/m in the next few years. We all know the pain of not having any data left, so we wanted to share with you some useful tips and tricks that can help you eek-out your GB's for a few extra days on your iPhone or cellular iPad.Read More
With the release of iOS11 and the upcoming launch of iPhone X, augmented reality, or AR, has come to the App store. Some developers have already created incredible apps that demonstrate what might be possible when they manage to take full advantage of Apple's new ARKit and hardware.Read More
Whilst you probably know the exact size of your school’s iPad or Mac deployment, whether its 30 or 300 devices, and you may have complete control of them via a Mobile Device Management solution, you probably don’t have an clue of how much bandwidth is regularly used in downloading content from Apple and its online servers.
Whilst your site may be benefitting from faster and faster broadband service, when you have dozens of users within the school competing for the same bandwidth, nothing beats the speed and responsiveness of local network storage.This is where a caching service comes in.Read More
A frequent issue we’ve seen on iOS devices brought in to our stores and service centres recently is lack of connectivity to the internet. A lot of the time, the inability to connect to the internet is down to Profiles and VPNs. Get the benefit of our experience and solve your own connectivity woes!Read More
The iPhone is 10 years old this year and it’s fair to say that it changed a lot of things in the technology industry. It changed the way we connect, share, play, and much more. The product that some people speculated would fail horribly, ended up shaping the entire smartphone industry. To the point now, where the majority of smartphones look and feel incredibly similar.Read More
The Adobe cloud software purchasing process.. We’ve sent you a quote, you’re happy to go ahead and so you’ve sent us an order. Now you’re probably wondering what’s going to happen next. In this short blog we hope to give you step-by-step insight into how the process works and what you need to do to actually get up and running.Read More
Many schools and educational institutions are now investing in classroom sets of iPads and are hoping to transform the learning experience of their pupils. However, has anyone thought about the practicalities of supporting these devices, and particularly, how you're going to ensure they're fully charged and ready to use throughout the school, every single day?Read More
Your school or college life is over. Your A level results have come in and you’ve got your university place (congratulations!). But what now? If you’ve read the news, you’re now faced with increased tuition fees, housing and living costs, as well as the cost of textbooks and equipment. In the run up to September, you’ll be making some essential purchases and hopefully learning to blag as many freebies as you can!Read More
September is fast approaching, your loan paperwork is sorted, you’ve got a room in halls and your uni acceptance letter is getting liberally flashed around for every discount you can get. The question is though, you’re going to need something to type up all those class notes, read through the online course material, to write that late-night, caffeine fuelled essays whilst kicking back with Netflix or iTunes. Which laptop do you get? Do you even get a laptop at all..?Read More
One of the last, and most significant announcements made at Apple’s 2016 WWDC (WorldWide Developers Conference), was Swift Playgrounds. Playgrounds is an iOS app and is designed to introduce children to the world of programming and forms the core of Apple’s “Everyone Can Code” initiative.Read More
Apple released the MacBook Pro with Touch Bar in October 2016, almost a year ago at the time of writing. The new Touch Bar is a smooth piece of glass that seamlessly fits above the keyboard, where previously the function (f) keys were. The Touch Bar is a new interface innovation for Apple and Mac users were keen to see what developers could create.
We’ve put together a list of 5 applications that will put the Touch Bar to great use.Read More
When you’re like me, your tech goes with you everywhere, the right accessories can help make a good holiday a great one. Whether it be your camera, laptop, or mobile device, there’s going to be an accessory that can enhance your experience.
At KRCS we offer a number of great which could help you make the most of your tech whilst you are away.Read More
The original iPad was introduced in January 2010 and much has changed in the intervening years. Greater performance, improved specifications and incremental operating system updates have helped make the iPad the first choice for the classroom.
However, the management of workgroups of iPads has taken some time to fully mature an this is why Mobile Device Management – or MDM – solutions have now become the tool of choice.
What does this change mean for you – practically – in the classroom?Read More
Applications have become a massive part of our daily lives. They help us reach people through instant messaging, allow us to post pictures of a lunch or the coffee we’ve just had, and can even track our health and exercise information. Applications can also help productivity though. Whether you’re a student, self-employed or work in an office there’s going to be an application to help you.
Here at KRCS we use a lot of applications to aid productivity so we thought we’d go around the office and see which ones are used most frequently. Maybe some of them can help you too!Read More
Every year around this time Apple rumours start picking up ahead of the Worldwide Developers Conference (WWDC). WWDC tends to be more software orientated rather than hardware but minor updates to existing products are sometimes announced. That, however, doesn’t stop the rumour mill or at least the people atop it. Apple have built quite the cult following and this brings massive amounts of speculation across their entire product line.Read More
Apple’s ‘Volume Purchase Program’, or VPP, is Apples’ system which allows educational institutions to find, buy and distribute apps (…and books) in bulk. It also a source of many questions for our partner schools and institutions as teachers and administrators look to make the most out of their investment in Apple equipment in their schools.Read More
The big tech news this week has been the rapid and unprecedented spread of the WannaCry ransomware, grinding huge organisations like FedEx, Deutsche Bahn and the NHS, to a halt. The good news is that we MacOS and iOS users aren't vulnerable to this specific attack, but its all too easy to think we're not affected.Read More
The recent crackdown on “phoning and driving” has been driven (pardon the pun) by the disregard for the laws which were already in place, with numerous drivers continuing to text, call or even post selfies. As phones have become a more an integral part of our everyday life it seems some of us have no regard for how dangerous using a mobile device in the car can actually be.Read More
Apple employ some of the best manufacturing processes in the world to maintain their renowned quality and reliability, but as is inevitable with volumes manufactured they do infrequently identify manufacturing issues with certain components.Read More
These are the programs that KRCS as an Apple Authorised Service Provider can facilitate on behalf of Apple.
Managing restrictions on an iOS device give a certain amount of control, but to enable full control of settings and restrictions that are not available on the device you need to enrol the device in to an MDM (Mobile Device Management) server.Read More
Education is a massive part of what we do here at KRCS. We are always trying to introduce new and exciting opportunities for students and teachers to not only experience themselves but experience together. So we thought we’d introduce some apps (in no particular order) that our education team think are perfect for the classroom and often recommend on visits.Read More
Apple’s much anticipated update of the MacBook Pro’s was finally revealed to the public last Thursday evening. There are lots of new features, so we wanted to delve into them and see how they can help your creative business.Read More
I love to travel. If I’m not actually travelling, I’m planning for trips that I’ll be taking soon.Read More
There is however, one issue with travelling. The actual getting to your destination part can be a pain. Getting to the airport two hours early, endless queues for security, staring intently at the departure board to avoid the last-minute gate change dash that leads to you to sprinting halfway across a terminal… Even finding your seat on a flight, there are a many things that can take the edge off that awesome holiday feeling.
If I'm not at work, then I'm working out. My local takeaway has taken a substantial financial hit but, fitness has now become a large part of my life.Read More
My phone is almost as important a part of my fitness as my gym membership. I realised that I had created an ecosystem for succeeding built around my iPhone and wanted to share what I've learned about apps, built-in features and accessories which have helped me get the most out of my time in, and out of, the gym.
Its been just over a year since Apple launched the Apple Watch, being an early adopter I eagerly awaited April 10th. I spent most of the morning constantly refreshing both Apple’s website and their iOS Store application waiting for them too come back online and order Apple’s first truly new product in recent years. Now I've had time to form a proper impression of the Watch and what it can do, I wanted to share with you my experience.Read More
Apple’s forward-thinking stance on it’s users security is not new, in fact, they offered a simple way to securely encrypt a users files way back in 2003. Introduced in Mac OS 10.3, “Panther”, FileVault was fairly rudimentary by today’s standards, but it allowed users to protect their data by encrypting their home directory.Read More
So why should musicians buy a Mac? Coventry’s in-store music experts, Mat and Cameron, have 5 reasons why every musician should have a Mac as their studio whip.Read More
Now the team at KRCS Hull have spent some quality time with the new iPad Pro 9.7”, they’ve had plenty of opportunity to get hands-on with it, as well as hearing feedback from their customers who’ve used it in the wild. It’s already finding it’s place in Apple’s ecosystem, and here are a few of the benefits they're hearing time and time again.Read More
The LaCie Rugged’s design is practical and yet retains a modern look beneath the bright orange bumper sleeve. The Rugged has been drop tested to 1.2m, pressure tested to 1-ton, and is also rain resistant. It definitely looks as though it can take some serious bumps & scrapes! A mini-review from our Wakefield store.Read More
Our Wakefield team unbox, set up and demonstrate the magnificent, all-new Sonos Play:5. Beautifully packaged, easy to use and amazing sound, this is the best Sonos speaker yet.Read More
If you’re using an iPad in your personal or business life, the chances are that you are using some form of cloud storage for your documents. Typically iCloud Drive, Google Drive, Microsoft One Drive or DropBox amongst many others.Read More
There is an alternative to internet hosted cloud storage like these providers offer. Set up a cloud right in your own home or office!
In this article we will take you through the recommended steps to complete before submitting your iPad, iPhone or iPod touch for service.Read More
The groundbreaking Osmo system, fosters social intelligence and creative thinking by opening up the iPad to the endless possibilities of physical play. Including the iPad stand and reflector, compatible with iPad 2 and iPad Mini onwards, the Osmo includes four games, Masterpiece, Words, Tangram and Newton.Read More
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Adobe’s Spark Video (formerly Adobe Voice) empowers users with a simple, fast and superbly fun app for creating your very own stories for the world to see. No filming necessary, with access to over 25,000 iconic images (along with all of your own) all you need is your voice to get a story across.
Updated 18/01/2019.Read More