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FirstClass Managed Service for Schools
The four key pillars of our Managed Service for Schools will ensure iPads & Mac are perfectly setup and ready-to-teach. You won’t need anyone with technical know-how in your school - leave it to us to make it work - first time, every time.
We support, you teach.We administer and set up everything. Our priority is keeping your devices ready-to-teach.
Teaching tools.We'll set up the latest teaching tools from Apple including Apple Classroom, as required.
Expert Apple support.Our Apple-Certified technicians make sure your iPads and Macs work flawlessly all day, every day.
Affordability & value.Save money, reduce teacher workload and eliminate wasted time managing your IT devices.
How does it work?
FirstClass Managed Service for Schools is a subscription based remote service (zero touch deployment) and part of the KRCS FirstClass Programme. Underpinned by best in class Jamf Pro management tools and leveraging best practice from Apple, we manage new deployments as well as existing Apple devices in schools.
The KRCS technicians, who have a wealth of experience managing iPad and Mac, take all day-to-day device management away from your school when you subscribe to Managed Service for Schools. All device management is undertaken over-the-air.
Professional Services for Education
If you prefer to manage your own devices or need additional support using Jamf School or Jamf Safe Internet, we offer alternative Professional Services for Education.
Support
Our Managed Service reduces IT Technicians workload so they have more time to manage and administer other systems within the institution. Meanwhile, pupils and teachers enjoy the benefits of preconfigured devices, using apps they need, straight away.
Safe, secure & compliant
A choice of Jamf Safe Internet or Securly Filter is also included as part of our Managed Service, free of charge. This is on-device content filtering, allowing students to learn safely anywhere - school, home, café or even tethered to a mobile phone, worldwide.
Subscription
We also offer a school compliant operating lease. You could build the ideal classroom technology bundle, with the latest devices and subscribe to our Managed Service safe in the knowledge that your devices will be managed, updated and maintained for the life of the subscription which can be 1, 2 or 3 years.
Sustainability
Financial sustainability is important when considering best value within your budget. Refresh and recycle pre-loved Apple devices. Unlock their value and use the credit towards your new purchase. All devices are recycled in an environmentally friendly way. This includes collection and secure data removal. Read more here.
Three year warranty included
Any iPad purchased from KRCS and enrolled into the Managed Service will also be covered for fault or defect for three years from date of invoice. Genuine Apple repairs for iPad are always completed on a whole unit device replacement basis, neither Apple or KRCS offer any component level same unit repair for iPad. All repairs are completed by effectively exchanging your faulty device for a working one. Genuine Apple service replacement devices are cosmetically as new and your remaining device warranty will be transferred to the replacement unit for warranty repairs, or a 90 day warranty will apply (whichever lasts longer).
AppleCare for Education
Designed for educational institutions, AppleCare for Education provides extended warranty coverage and device repair for Apple devices for up to four years.
Learn more
AppleCare Help Desk Support
Whether you’re deploying iPad, Mac or iPhone in your school, AppleCare Help Desk Support offers the expert assistance your frontline technology team needs.
Learn moreFrom £2.12 per device, per month.
No hidden extras, just added value.
Zero touch deployment with no site visit necessary*
Unlimited troubleshooting and technical support
Device registration with Apple enrolment programs**
Integration with school systems such as M365 & Google
Twice yearly health reports
Configuration management
Managed Apple IDs and SIS integration
Setup assistance for deployment programs
Jamf Safe Internet or Securly Filter
3 year iPad warranty
App deployment
Best in class MDM
*If onsite work is necessary this service may require at least one onsite assistance day to be added to the subscription.
**KRCS Reseller ID: 1AE4C0
Keeping your devices up-to-date
It’s more important than ever to keep the operating system and applications up to date on a Mac; to protect data, comply with industry standards, and achieve accreditations like Cyber Essentials, which tell others that cyber security is taken seriously.
Apple have made it even easier to apply important security fixes to macOS Ventura or later with the Rapid Security Response mechanism which significantly streamlines the installation process.
Keeping applications up to date is more difficult because of the various ways that an app can be installed on Mac, but thankfully our FirstClass Managed Service for education and BusinessClass Managed Service powered by Jamf Pro are here to keep the operating system and apps up to date on Mac.
For more information about our FirstClass Managed Service for Schools, contact the Education team on 0115 985 1797 or email edsales@krcs.co.uk