Recruitment
Recruitment

Recruitment

Join one of the UK's most successful Apple Premium Resellers

Work with us

Here at KRCS we're constantly trying to improve our offering to customers, but we know that this isn't possible without the right personnel. So do you think you've got what it takes to work for one of the most successful Apple partners in the UK?

The foundations of KRCS are firmly based on a vast knowledge of Apple hardware and software, from the very first Macs through to the latest iOS technologies.

Applicants for our retail stores should have at least a foundation of Mac OS knowledge, and a good level of iOS literacy. Great communication skills and the ability to transmit your enthusiasm for all things Apple.

A track record in retail or other sales environments is preferred, but if you haven't sold anything professionally before we may be the ideal place for you to prove your skill!

At our head office we're always on the lookout for talented Apple qualified engineers, and Apple savvy sales people with a proven track record of sales to Business or Education. Please apply with 'Head Office' as your location of choice if this is the sort of environment that you thrive in. The door is always open for applicants, but if we don't have an immediate vacancy in your chosen location we will let you know that your application has been accepted and is pending a suitable opportunity.

All you have to do is:

  • Send an email to recruitment@krcs.co.uk making sure that the location of your choice is in the title of the email (e.g. Derby Job Opportunities). Applications are accepted for: Derby, Head Office, Hull, Nottingham, also Service Technician for our Apple authorised workshops in Hull, Derby and Nottingham.
  • Be sure to sell yourself! It's vital that you detail all of your Apple related skills in the email message. We may not have time to follow up every single application, so if you don't tell us how good you are we may never get the opportunity to find out.
  • List all official Apple qualifications (e.g. ACMT, Final Cut 101, Mac OS X HelpDesk technician)
  • Enclose your CV and cover letter in .pdf .doc or .pages
  • Make sure that you include a daytime and evening telephone number.

We look forward to working with you!

Personal Data relating to recruitment

KRCS receive personal information in the form of CV’s and covering letters from applicants for roles within our business. This information is shared internally only with the line manager responsible for undertaking that recruitment process, and also the directors of the business.

For successful candidates we retain the information (either in electronic format, or on paper, or both) in our personal records for the legitimate purpose of holding enough information to contact the staff member, their next of kin, make salary payments and other HR activities.

For unsuccessful candidates we retain the information for three months following the conclusion of the recruitment, for the purpose of resolving any questions, appeals or reviews of that recruitment process. After three months time the information is permanently deleted or destroyed.

Any applicant wishing to enquire as to whether we still have their data on file, based on the above policy, should enquire to info@krcs.co.uk and we will respond free of charge within one month, but usually sooner. You can read our full Privacy Policy here.


Location Vacancy
Nottingham Head Office

Apple Internal Sales & Support Executive

KRCS are looking for a new member of our Internal Sales and Customer Support Team. Based out of our Nottingham Head Office, you will be joining one of the longest established UK Apple Resellers.

Our internal team work with our customers over the telephone, ZenDesk ticketing system and social media to provide pre and post-sales support. The team help with customer enquiries, quotations, winning business, service and support enquiries and every other question that our customers want to ask!

You will be working with customers across all areas of our business. Our particular specialisms are iPad and Mac solutions for schools, iPad solutions for restaurants and retail stores and Apple solutions for all kinds of small business.

There is also a marketing element to this role. Our internal team maintain a regular outbound twitter campaign, guided by our Marketing Manager, and also get involved with writing blogs to promote the important areas of our business.

Read more

Our ideal candidate would have a combination of the following qualities :-

  • A keen interest in sales and the process of quoting customers after understanding their requirements.

  • A strong interest in Apple technology, and willingness to learn and understand the professional and educational customer-solutions that we sell. Some level of technical understanding of MacOS and iOS would be helpful, although this is not a technical role.

  • A great telephone manner, and the patience to listen to a customers issues and find the best resolution, using all the resources of KRCS.
  • Familiarity with social media, and a good understanding of how to create a good social media post.
  • Be inquisitive, and have a desire to learn about new technologies and services, so you can talk knowledgeably about these to our customers.

The role involves the following main responsibilities :-


  • Supporting our customers over the telephone with pre-sale, support and post-sale enquiries.
  • Creating quotations for Apple solutions, based on customer requirements, and promoting all the products and services that KRCS offer.
  • Learning and understanding all the solutions we offer, including our Managed Service for Schools, ePOS solutions for restaurants and retailers and B2B services.
  • Preparing tweets and blogs to be posted on our web site and social media platforms.
  • Supporting all of our customers who make contact and projecting a professional manner at all times.
  • Managing a list of ongoing situations and ensuring all of them are dealt with to the customers satisfaction.

We are based in Nottingham and you would need to be able to commute to our head office and work from there. We are located at Queens Court, Lenton Lane, Nottingham.

Salary will be around £17-£20K per annum including performance related bonuses based on the combined achievement of you and the rest of the sales team.

Full UK Driving license required.

Please apply to recruitment@krcs.co.uk with a covering letter detailing how you meet some or all of the qualities mentioned above, and a CV. Without a covering letter we can’t really understand why you would be a perfect fit for us, so please don’t forget the covering letter.

Alternatively, please post your application to The Sales Director, KRCS Group Ltd, Queens Court, Lenton Lane, Nottingham, NG7 2NR.

Deadline for applications is Monday 3rd June 2019

Derby Retail Store

Sales Assistant Required (Full Time)
Immediate start. Including weekends and evenings.

If you have retail experience and are knowledgable and passionate about Macs, OS X and anything with an 'i' in front of its name, you could have a chance to work for the UK’s largest independent Apple retailer.

Derby Retail Store

Sales Assistant Required (Part Time)
Including weekends and evenings.

If you have retail experience and are knowledgable and passionate about Macs, OS X and anything with an 'i' in front of its name, you could have a chance to work for the UK’s largest independent Apple retailer.