How Do I Update The Firmware Of My AirPods?

Firmware is the software built in to intelligent devices like AirPods. It tells them what to do when you do something like ‘double tap’, and provides enhanced features and reliability when updated.

Remotely Erasing T2/M1 Macs with Monterey

Whether you’re personally trading your pre-loved Mac in for one of Apple’s rather lovely new MacBook Pro models (and why not - they’re incredible!) or you’re an IT admin who needs to perform the annual refresh of your institution’s Mac fleet, it’s often been a bit of a head-scratching process to ensure that your Mac is fully erased and free of all personal data when required.

Bring Your Macs into Azure AD with Jamf Connect (Updated)

With many organisations and businesses now retiring their expensive on-premise Active Directory hardware and moving to a cloud-first Azure environment, or seriously making plans to do so in the near future, the big question we’re often asked by both customers and prospects is, “Where does this leave our growing Mac fleet?”

Apple Device Accessory Compatibility

Which cable do I need to charge this iPhone? How do I connect this hard drive to my Mac? Which version of USB can I use to connect my iPad to my laptop?! Matching an Apple device to a cable or accessory can be difficult, as connections can change and devices are frequently updated.

How to disable "Find My" for your Mac, iPhone, iPad or Apple Watch

We all know how useful Find My iPhone can be, just ask former England rugby captain, Will Carling, who used the service to track down his lost iPad in 2011. However, when you need to take your device to an Apple Authorised Service Provider (AASP), like KRCS, we need you to remove the device from the service, before we can complete any repairs. Read on to see how to get this done!

Apple Security - Are they really virus-free?

"Macs don't get viruses" is a line often heard and usually delivered with a nonchalant shrug by many Mac users since the '90s. Assessing if this is the reality, however, is a worthwhile exercise in the light of the recent statements from Malware Bytes, a producer of anti-malware software.

Malware, Virus, Ransomware... What's the difference?

Virus. Malware. Ransomware. All scary words when it comes to computing. What are they? What’s the difference between them? How do I protect myself? This post will help you understand what they are and how you can keep your device and data safe.

Managing iOS Storage Limits

With many still using older 16GB iOS devices, and photo libraries growing all the time, many people are experiencing storage issues. Many more people visit our stores unable to be back-up to iCloud due to a lack of available space, this post aims help you to make the most of the space available on your device. 

Updated 21/01/2019

Water Damage

All too often KRCS see liquid damaged Apple products in our workshops. Liquid and electronics don’t mix particularly well, so here are a few tips that may save you from an expensive repair or loss of your data.

Updated 18/01/2019

Beginning with Anchor-Buoy

Chloe, one of our FIlemaker developers, writes about her experience with the Anchor Buoy ruling, and how it helps her with visualising the relationships in her projects.

Jamf Infrastructure Manager Introduction & Setup Guide

The Jamf Infrastructure Manager (JIM) is a tool which allows you to securely integrate an LDAP service with Jamf Pro in the cloud, without having to make your directory service visible to the internet.  An LDAP integration in essential to most Jamf Pro solutions because it allows enrolment of devices to be authenticated against your organisations directory service, scoping of policy and profiles to LDAP users and groups and content of configurations to leverage information held in the LDAP

How to customise your Mac

Apple has a reputation for knowing what is best for their customers, and making certain choices for you. However, the truth of it is, they try and keep you from breaking things accidentally by hiding certain settings, but there is still a lot that you can customise to your own style.

RAID storage: A guide

The concept of aggregating your data across several hard drives is nothing particularly new. Early arrays of hard drives first appeared on the market during the late 80’s and early 90’s and were used in large commercial data storage environments. In the last few years RAID drives have become better understood and have been adopted in more mainstream environments. For those who aren't so familiar, let us help you catch up.

Is Photoshop Worth The Money?

One application has become as synonymous with photo editing, as Google has with searching the web. Photoshop. Photoshop is the market leader, and first port of call for many photo editors, both professional and hobbyists; but should it be?

Going over your monthly data allowance?

That awkward moment when you hit your data limit for the month and its only the 12th... The rest of the month is spent begging for WiFi passwords and trying to stay on top of your Snapchat streaks, post your selfies to Instagram and keep up with Facebook and Twitter. Bad times, as they say...

In the UK 56% of 16-24 year olds say they use their phone "too much". Average monthly data usage is on the rise, from 500MB per month in 2010 to 2GB at the start of this year. Experts forecast this to rise to over 5GB p/m in the next few years. We all know the pain of not having any data left, so we wanted to share with you some useful tips and tricks that can help you eek-out your GB's for a few extra days on your iPhone or cellular iPad.

VPNs or Profiles causing internet connection issues?

A frequent issue we’ve seen on iOS devices brought in to our stores and service centres recently is lack of connectivity to the internet. A lot of the time, the inability to connect to the internet is down to Profiles and VPNs. Get the benefit of our experience and solve your own connectivity woes!

Congratulations on your recent Adobe Creative Cloud Purchase…. Now what?

The Adobe cloud software purchasing process.. We’ve sent you a quote, you’re happy to go ahead and so you’ve sent us an order. Now you’re probably wondering what’s going to happen next. In this short blog we hope to give you step-by-step insight into how the process works and what you need to do to actually get up and running.

Two simple steps to protect your Apple devices

The big tech news this week has been the rapid and unprecedented spread of the WannaCry ransomware, grinding huge organisations like FedEx, Deutsche Bahn and the NHS, to a halt. The good news is that we MacOS and iOS users aren't vulnerable to this specific attack, but its all too easy to think we're not affected.

Passwords, why they need more of our attention.

Passwords, they need more of our attention. We are now living in an age where having the ability to access our data online has become a necessity. The blending of your online and ‘real’ life isn’t out of the ordinary.

How to set-up and use Mail app on an iOS device

The team at our Doncaster store walk you through the basics of how to get an email account set up and how to use Mail app on your new iPad, or other iOS device.

Handoff with iOS devices and Macs

Our Derby store team walk you through the basics of Handoff, a feature which allows you to switch between using your iOS devices and your Mac, to seamlessly complete tasks.

Setting up iCloud storage on iOS

The team at KRCS Derby show us how to set up iCloud storage on an iOS device

How to set up your Personal Cloud

If you’re using an iPad in your personal or business life, the chances are that you are using some form of cloud storage for your documents.  Typically iCloud Drive, Google Drive, Microsoft One Drive or DropBox amongst many others.

There is an alternative to internet hosted cloud storage like these providers offer.  Set up a cloud right in your own home or office!

Securing Portable Drives

Data security is vital when transporting key files, its easy to encrypt and protect your data with Mac OS X.

QuietYouTube

There are a huge number of educational and inspirational videos on YouTube, some of which you may want to show to your students in class or colleagues in a meeting.