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  • Remotely Erasing T2/M1 Macs with Monterey

    Whether you’re personally trading your pre-loved Mac in for one of Apple’s rather lovely new MacBook Pro models (and why not - they’re incredible!) or you’re an IT admin who needs to perform the annual refresh of your institution’s Mac fleet, it’s often been a bit of a head-scratching process to ensure that your Mac is fully erased and free of all personal data when required.

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  • How Do I Update The Firmware Of My AirPods?

    Firmware is the software built in to intelligent devices like AirPods. It tells them what to do when you do something like ‘double tap’, and provides enhanced features and reliability when updated.

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  • Apple Device Accessory Compatibility

    Which cable do I need to charge this iPhone? How do I connect this hard drive to my Mac? Which version of USB can I use to connect my iPad to my laptop?! Matching an Apple device to a cable or accessory can be difficult, as connections can change and devices are frequently updated.

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  • Bring Your Macs into Azure AD with Jamf Connect

    With many organisations and businesses now retiring their expensive on-premise Active Directory hardware and moving to a cloud-first Azure environment, or seriously making plans to do so in the near future, the big question we’re often asked by both customers and prospects is, “Where does this leave our growing Mac fleet?”

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  • How to disable "Find My" for your Mac, iPhone, iPad or Apple Watch

    We all know how useful Find My iPhone can be, just ask former England rugby captain, Will Carling, who used the service to track down his lost iPad in 2011. However, when you need to take your device to an Apple Authorised Service Provider (AASP), like KRCS, we need you to remove the device from the service, before we can complete any repairs. Read on to see how to get this done!

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  • Apple Security - Are they really virus-free?

    "Macs don't get viruses" is a line often heard and usually delivered with a nonchalant shrug by many Mac users since the '90s. Assessing if this is the reality, however, is a worthwhile exercise in the light of the recent statements from Malware Bytes, a producer of anti-malware software.

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  • Malware, Virus, Ransomware... What's the difference?

    Virus. Malware. Ransomware. All scary words when it comes to computing. What are they? What’s the difference between them? How do I protect myself? This post will help you understand what they are and how you can keep your device and data safe.

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  • Time Machine and Mac back-up Options

    With so much of our lives now stored digitally on our computers, the effects of data loss can be devestating. This will always be true. Whether due to simply deleting the wrong file, hardware failure or something even more unfortunate, it's impossible to get back precious videos, photographs or documents without having a backup already in place.

    World Backup Day is March 31st this year and that's as a good a chance as any to update this post on the state of Mac backup, four years on.

    (Updated 15/03/2019)

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  • Managing iOS Storage Limits

    With many still using older 16GB iOS devices, and photo libraries growing all the time, many people are experiencing storage issues. Many more people visit our stores unable to be back-up to iCloud due to a lack of available space, this post aims help you to make the most of the space available on your device. 

    Updated 21/01/2019

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  • Water Damage

    All too often KRCS see liquid damaged Apple products in our workshops. Liquid and electronics don’t mix particularly well, so here are a few tips that may save you from an expensive repair or loss of your data.

    Updated 18/01/2019

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  • The FileMaker Project – steps along the app development journey

    The FileMaker platform is what powers KRCS, and many companies throughout the world. It is flexible, entirely customizable and development is really quick. However, do not fear. This does not mean the KRCS development team are cowboys (and girl)! We follow clear steps when conducting a FileMaker project.

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  • Beginning with Anchor-Buoy

    Chloe, one of our FIlemaker developers, writes about her experience with the Anchor Buoy ruling, and how it helps her with visualising the relationships in her projects.

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