Latest Apple iOS and iPadOS Firmware downloads

iOS and iPadOS restore files (ipsw’s) are requested and downloaded on demand by your computer (iTunes on Mac/PC, or Configurator on Mac), but you can speed up your device management by downloading the ipsw's in advance of needing them.

MacOS and Keychains

The most common function of Keychain in macOS is as a password manager, securely storing credentials which can be auto entered in to web pages and queried using the Passwords app. The Keychain is also used to store other sensitive data, such as WiFi credentials, certificates and passkeys. macOS keeps this data safe is by encrypting the contents of the Keychain so it's only available having authenticated at login.

Apple Repair & Exchange Programs - Current programs and KRCS involvement

Apple employ some of the best manufacturing processes in the world to maintain their renowned quality and reliability, but as is inevitable with volumes manufactured they do infrequently identify manufacturing issues with certain components.

These are the programs that KRCS as an Apple Authorised Service Provider can facilitate on behalf of Apple.

iPad, iPhone and iPod touch repairs - Preparing your device for service

In this article we will take you through the recommended steps to complete before submitting your iPad, iPhone or iPod touch for service.

Updated January, 2026

iCloud Photos

Our photos are some of our most precious possessions. We keep thousands of them on our mobile devices, we share and upload them constantly. Yet they are the number one thing people lose and are also the most upset about losing. We have lost count of the times customers have approached us with a broken or damaged device asking if we can recover their photos.

Catalina and 32-bit apps

When Apple released the first Mac Pro over ten years ago they began the migration to 64-bit hardware and software.

That hardware migration completed some years ago with all current Macs have a full 64-bit architectures, but the software migration from 32-bit to 64-bit applications has had to take a little longer to allow developers to update their code.

WiFi Woes

WiFi woes... We’ve all been there.... A Netfilx binge is ruined by buff-er.....ing, or a software download that seems to be taking an aeon to download. We have 10 sure fire tips to help!

(Updated 22/01/2019)

How to unlock an iPhone from a UK network

We’re often asked if we can remove a network lock from an iPhone. Unfortunately, we can’t as the lock is with the network provider, however, we’ve provided the details for how to go about it with the major UK networks (as of June 2017) below.