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Support Articles

We've gathered all our support articles in one place. From water damage to firmware updates, you'll find all the latest how-tos, hints, tips and tricks for your Apple products here.

All Articles

 Updated
Latest iOS and iPadOS Firmware Downloads
Tags: Firmware, iOS, iPadOS, Download, Configurator
19/11/2024
Filtering and Monitoring Solutions for iPad in School
Tags: Filtering, Monitoring, Security, iPad, Management, Jamf
22/05/2024
Accessory Compatibility
Tags: Connections, Compatibility, Connectivity, Connectors, Accessories
05/05/2024
Latest iOS and iPadOS Firmware Downloads
Tags: Firmware, iOS, iPadOS, Download, Configurator
14/05/2024
Safeguarding Your Business with Apple Business Manager
Tags: Management, Apple Business Manager, Apple ID, MDM
19/12/2023
Managed Apple IDs and Identity Provider (IdP) Federation
Tags: Management, Apple Business Manager, Apple ID, IdP
07/12/2023
Bring Your Macs into Entra ID with JAMF Connect
Tags: JAMF, Azure, Entra ID, Microsoft
19/10/2023
How to update AirPods firmware
Tags: AirPods, AirPods 2nd Gen, AirPods Pro, AirPods Pro 2nd Gen, Firmware, Updates
02/10/2023
KRCS Managed Service Keeps Your Macs Up to Date
Tags: Updates, macOS, Apps, Managed Service, FirstClass
11/08/2023
Time Machine and Mac backup options
Tags: Backup, Time Machine, iCloud, NAS
20/07/2023
Integrate your MIS with Jamf School
Tags: Jamf, ASM, MIS, Apple School Manager, Federation, Google, Microsoft
30/06/2023
Apple School Manager - Introduction and Migration Guide
Tags: Apple School Manager, ASM, VPP, Management
29/03/2023
Device Management. Not just for big business
Tags: Management, Apple Business Manager, Apple ID, MDM
29/03/2023
JAMF Protect
Tags: Management, JAMF, JAMF protect, Security,
29/03/2023
Google Workspace Account Federation within Apple Business Manager
Tags: Management, Apple Business Manager, Apple ID, Google
29/03/2023
Screen Time and Family Sharing
Tags: iPhone, iPad, Mac, iOS, Screen Time, Family Sharing, Apps, AppStore, Apple Music, AppleTV+,
28/03/2023
Preparing Your Apple Watch for a Service Appointment
Tags: Apple Watch, Service, Booking, Engineer, iCloud, FindMy
28/03/2023
Preparing for Apple Devices
Tags: iPhone, Mac, MacBook, MacBook Air, Apple School Manager, Apple Business Manager, Management, ASM
27/03/2023
About Apple Pay
Tags: iPhone, Mac, Apple Pay, Wallet, Touch ID, Face ID
22/03/2023
Genuine Apple Screen Replacement
Tags: iPhone, Screen, Smash, Broken, Replacement, Fake, Service, Repair
17/02/2023
Swiping up - The Battery Saving Myth
Tags: iOS, iPadOS, Battery
15/02/2023
Water or Liquid Damage
Tags: Water, Liquid, Liquid damage, Rice, Waterproof, MacBook, MacBook Air, MacBook Pro, iPhone, iPad, iPod, Apple Watch
14/02/2023
Managed Repair Services
Tags: Repair, Service, Business, School, Mac, iPhone, iPad
02/02/2023
Device Enrolment Programme - DEP at KRCS
Tags: DEP, ADE, Business, Schools, Education, Device Management, Business Manager, School Manager, Configurator
09/09/2022
How to prepare your Apple iOS device for service
Tags: iPhone, iPad, iOS, Service, Booking, Engineer, iCloud, FindMy
09/08/2022
Apple School Manager Microsoft Azure AD Federation
Tags: ASM, Apple School Manager, Microsoft, Azure, School, Education, Active Directory, AD, Apple ID
24/02/2020
KRCS Repair Journey
Tags: Repair, Service, Mac, iPhone, iPad, Apple Watch
15/06/2017

All Articles

 Updated
Latest iOS and iPadOS Firmware Downloads
Tags: Firmware, iOS, iPadOS, Download, Configurator
19/11/2024
Filtering and Monitoring Solutions for iPad in School
Tags: Filtering, Monitoring, Security, iPad, Management, Jamf
22/05/2024
Accessory Compatibility
Tags: Connections, Compatibility, Connectivity, Connectors, Accessories
05/05/2024
Latest iOS and iPadOS Firmware Downloads
Tags: Firmware, iOS, iPadOS, Download, Configurator
14/05/2024
Safeguarding Your Business with Apple Business Manager
Tags: Management, Apple Business Manager, Apple ID, MDM
19/12/2023
Managed Apple IDs and Identity Provider (IdP) Federation
Tags: Management, Apple Business Manager, Apple ID, IdP
07/12/2023
Bring Your Macs into Entra ID with JAMF Connect
Tags: JAMF, Azure, Entra ID, Microsoft
19/10/2023
How to update AirPods firmware
Tags: AirPods, AirPods 2nd Gen, AirPods Pro, AirPods Pro 2nd Gen, Firmware, Updates
02/10/2023
KRCS Managed Service Keeps Your Macs Up to Date
Tags: Updates, macOS, Apps, Managed Service, FirstClass
11/08/2023
Time Machine and Mac backup options
Tags: Backup, Time Machine, iCloud, NAS
20/07/2023
Integrate your MIS with Jamf School
Tags: Jamf, ASM, MIS, Apple School Manager, Federation, Google, Microsoft
30/06/2023
Apple School Manager - Introduction and Migration Guide
Tags: Apple School Manager, ASM, VPP, Management
29/03/2023
Device Management. Not just for big business
Tags: Management, Apple Business Manager, Apple ID, MDM
29/03/2023
JAMF Protect
Tags: Management, JAMF, JAMF protect, Security,
29/03/2023
Google Workspace Account Federation within Apple Business Manager
Tags: Management, Apple Business Manager, Apple ID, Google
29/03/2023
Screen Time and Family Sharing
Tags: iPhone, iPad, Mac, iOS, Screen Time, Family Sharing, Apps, AppStore, Apple Music, AppleTV+,
28/03/2023
Preparing Your Apple Watch for a Service Appointment
Tags: Apple Watch, Service, Booking, Engineer, iCloud, FindMy
28/03/2023
Preparing for Apple Devices
Tags: iPhone, Mac, MacBook, MacBook Air, Apple School Manager, Apple Business Manager, Management, ASM
27/03/2023
About Apple Pay
Tags: iPhone, Mac, Apple Pay, Wallet, Touch ID, Face ID
22/03/2023
Genuine Apple Screen Replacement
Tags: iPhone, Screen, Smash, Broken, Replacement, Fake, Service, Repair
17/02/2023
Swiping up - The Battery Saving Myth
Tags: iOS, iPadOS, Battery
15/02/2023
Water or Liquid Damage
Tags: Water, Liquid, Liquid damage, Rice, Waterproof, MacBook, MacBook Air, MacBook Pro, iPhone, iPad, iPod, Apple Watch
14/02/2023
Managed Repair Services
Tags: Repair, Service, Business, School, Mac, iPhone, iPad
02/02/2023
Device Enrolment Programme - DEP at KRCS
Tags: DEP, ADE, Business, Schools, Education, Device Management, Business Manager, School Manager, Configurator
09/09/2022
How to prepare your Apple iOS device for service
Tags: iPhone, iPad, iOS, Service, Booking, Engineer, iCloud, FindMy
09/08/2022
Apple School Manager Microsoft Azure AD Federation
Tags: ASM, Apple School Manager, Microsoft, Azure, School, Education, Active Directory, AD, Apple ID
24/02/2020
KRCS Repair Journey
Tags: Repair, Service, Mac, iPhone, iPad, Apple Watch
15/06/2017