Princes Quay Shopping Centre
|Same Day iPhone Screen Replacement**|
|Apple Watch Service|
|Apple TV Service|
**iPhone screen replacements offered on an average 3 - 5 day turnaround.
Hull Service Centre
The KRCS Hull Service Centre is located within our retail store in the Princes Quay Shopping Centre. We can offer repairs for iPhone, iPad, Mac, Apple Watch and iPod whether in or out of warranty. Devices older than 5-7 years may not have full parts availability.
To book an appointment with a technician, click here, select the device you are having issues with and follow the on-screen prompts.
My repair - What happens next?
At your appointment, our Apple qualified technicians will diagnose your product and provide with a cost of repair if not covered by warranty, or we will simply proceed with the repair if it is covered by warranty.
The time it will take to complete your repair varies by product and fault:
iPhone screen repairs 0 - 1 days - for most models. KRCS hold stock of genuine Apple screen for most models of iPhone (from iPhone 6s or newer), along with the Apple tools to install and calibrate to factory standards. If a stock screen is not available at the time of your appointment we would typically receive stock from Apple the next working day to complete the screen replacement.
iPhone other faults (not damaged screen) 0 - 1 days - KRCS Hull hold a stock of replacement iPhones to provide same day replacement for many models if required, alternatively non-stock models are normally available the following working day to your appointment in store.
iPad 1 - 2 days - Replacement iPad units are not held in stock but are normally available the following working day to your appointment in store.
Mac 0 - 3 days - Many software issues with Mac can be resolved during your appointment. Hardware components if required are not held in stock but are normally available the following working day to your appointment in store.
Apple Watch 5 - 7 days - Apple Watch is sent to a central Apple service facility for assesment and repair or replacement.
KRCS are an Apple Authorised Service Providers (AASP). AASPs are part of a network of Apple-authorised businesses that provide comprehensive support and repair services for Mac products. AASPs employ Apple-certified technicians, who complete regular Apple training and assessments, so you can be confident you're getting help from qualified, experienced professionals.