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KRCS Services
Two Approaches. One Standard of Expertise.
one partner. multiple solutions
Secure, scalable Apple deployments
Whether you want to fully outsource your Apple environment or enhance your internal IT capability, KRCS offers two clear paths built on the same deep Apple and Jamf expertise.
- BuisinessClass Managed Service: We take ownership of your environment
- Professional Services: We enable and support your team
Both deliver secure, scalable Apple deployments - just in different ways.
BusinessClass Managed Service vs Professional Services
| BusinessClass Managed Service | Professional Services | |
|---|---|---|
| Approach | Fully outsourced management | Expert support alongside your IT team |
| Best for | Organisations that want a complete, hands-off solution | Organisations that prefer to retain internal control |
| Day-to-day management | Handled by KRCS | Handled by your internal team |
| Support model | Ongoing, proactive service | On-demand or fixed-scope engagements |
| Jamf management | Fully managed and maintained by KRCS | Implemented and supported, but managed by you |
| User support | Included as part of the service | Not included (IT team remains first line) |
| Security & updates | Managed, monitored, and enforced by KRCS | Designed and implemented, then handed over |
| Onboarding & deployment | Fully managed, zero-touch rollout | Designed and configured with your team |
| Strategic guidance | Ongoing partnership and advisory | Provided during engagements or support sessions |
| Commercial model | Predictable recurring service | One-off or flexible support packages |
Key Differences
How They Differ
BusinessClass Managed Service
A fully managed service - we take responsibility for your Apple estate.
- Your environment is managed, monitored, and continuously optimised
- End users receive direct support from KRCS
- Security, updates, and compliance are actively enforced
- Jamf is fully managed and maintained
- Delivered as a predictable, recurring service
Outcome: Reduced IT workload, improved consistency, and a fully supported Apple environment.
Professional Services
A flexible, expert-led service that works alongside your internal IT team.
- We design, implement, and advise on best practice
- Your team retains day-to-day control
- Engagements are project-based or flexible support packages
- Jamf is implemented and handed over with guidance
- You maintain ownership of operations and support
Outcome: A stronger internal capability, built on proven Apple best practice.
Making your choice
Which Option is Right for You?
Choose BusinessClass Managed Service
Reduce reliance on internal Apple expertise. Outsource day-to-day responsibility for management and support.
We provide direct end-user support, ensuring consistent security, compliance, and updates with a fully proactive support model
Real-world Scenarios
- Organisations without dedicated Apple IT specialists
- Businesses scaling with Apple device deployments
- Environments requiring high consistency and compliance
- Teams looking to reduce operational overhead
Choose Professional Services
Retain control of your Apple environment whilst building on internal Apple and Jamf capability.
Deliver your IT projects with expert guidance and proven design by supplementing your team with specialist knowledge when needed.
Real-world Scenarios
- IT teams introducing or expanding Apple usage
- Jamf deployments requiring expert design and setup
- Security, automation, or deployment optimisation projects
- Internal teams wanting to retain control but accelerate progress
Built Around You
A Flexible Approach
These services are not mutually exclusive.
Many organisations have started their KRCS journey with a BusinessClass Managed Service because of their needs at the time, then migrated to a self-managed solution supported by our Professional Services when projects requiring rapid growth and modernisation have ended.
The reverse is also true where organisations supported by our ad-hoc Professional Services have combined those with a fully managed service in other areas of their business, or else migrated completely to a BusinessClass Managed Service to support evolving needs.
Not Sure Which Way to Go?
We'll help you choose the right approach based on your internal IT capability, support expectation and security or compliance needs
Give us a call and speak with our team or email one of our specialists.